Jordak Slevu
Jordak Slevu
+380505799396 support@jordakslevu.com

Transparency Report

Last Updated: June 25, 2025

At Jordak Slevu, we are committed to operating with openness and accountability. This Transparency Report provides insight into our practices, policies, and the requests we receive regarding user data and content.

Our Commitment to Transparency

We believe that transparency builds trust. This report outlines how we handle data requests, content moderation, security incidents, and operational practices to ensure our community understands how we protect and manage information.

Data Request Overview

We may receive requests from government agencies, law enforcement, or other authorized entities seeking access to user data. We carefully review each request to ensure it complies with applicable laws and our policies.

Types of Requests

  • Law enforcement data requests
  • Court orders and subpoenas
  • Emergency disclosure requests
  • Preservation requests
  • Account information requests

Request Statistics

During the reporting period of 2024, we received and processed the following:

  • Total data requests received: 47
  • Requests where data was provided: 23
  • Requests rejected or challenged: 18
  • Requests withdrawn: 6
  • User accounts affected: 31

Our Review Process

When we receive a data request, we:

  1. Verify the legitimacy and legal basis of the request
  2. Assess whether the request is overly broad or vague
  3. Determine if the request complies with applicable laws
  4. Notify affected users when legally permitted
  5. Provide only the specific data required by valid requests
  6. Document all requests and our responses

Content Moderation

We maintain community standards to ensure our platform remains safe, respectful, and productive for all users.

Content Removal Requests

We receive requests to remove or restrict content from various sources:

  • User reports and flags
  • Copyright or trademark holders
  • Government or regulatory agencies
  • Court orders

Content Moderation Statistics

For the year 2024:

  • Content reports received: 284
  • Content items removed: 156
  • Content items restricted: 43
  • Reports dismissed: 85
  • User accounts suspended: 29
  • User accounts permanently banned: 12

Reasons for Content Action

  • Violation of community guidelines: 98 instances
  • Spam or fraudulent activity: 47 instances
  • Intellectual property infringement: 34 instances
  • Harassment or abusive behavior: 28 instances
  • Misleading or false information: 21 instances
  • Other policy violations: 13 instances

Security Incidents

We take security seriously and report on incidents that may affect our users.

Incident Reporting Period 2024

  • Security incidents detected: 8
  • Incidents affecting user data: 1
  • Users notified: 247
  • Average resolution time: 4.2 hours

Incident Types

  • Attempted unauthorized access: 5 incidents
  • Distributed denial of service attempts: 2 incidents
  • Minor data exposure due to configuration error: 1 incident

All security incidents were resolved promptly, and appropriate measures were implemented to prevent recurrence. Affected users were notified in accordance with our policies and applicable regulations.

Data Protection Practices

We implement comprehensive measures to protect user information:

Technical Safeguards

  • End-to-end encryption for data transmission
  • Encrypted storage for sensitive information
  • Regular security audits and penetration testing
  • Multi-factor authentication for user accounts
  • Automated threat detection systems
  • Regular software updates and patch management

Organizational Practices

  • Employee security training and awareness programs
  • Strict access controls based on job requirements
  • Data minimization principles in collection and retention
  • Regular privacy impact assessments
  • Incident response team and protocols

User Rights and Controls

We empower users with control over their information and experience:

Available User Rights

  • Access to personal data we hold
  • Correction of inaccurate information
  • Deletion of account and associated data
  • Data portability and export
  • Objection to certain data processing
  • Restriction of data processing

User Rights Requests 2024

  • Data access requests: 412
  • Data correction requests: 178
  • Data deletion requests: 293
  • Data export requests: 156
  • Processing objection requests: 47
  • Average response time: 6.3 days

Third-Party Relationships

We work with carefully selected service providers to deliver our platform and services.

Categories of Service Providers

  • Cloud hosting and infrastructure providers
  • Payment processing services
  • Email and communication platforms
  • Analytics and performance monitoring
  • Customer support tools
  • Security and fraud prevention services

All third-party providers are required to maintain appropriate security standards and handle data in accordance with our agreements and applicable privacy laws.

Government and Regulatory Cooperation

We cooperate with lawful requests while protecting user rights:

Our Principles

  • We require proper legal process for all data requests
  • We challenge overly broad or improper requests
  • We notify users of requests when legally permitted
  • We provide transparency about government data access
  • We advocate for user privacy protection

Emergency Requests

In cases involving imminent danger of death or serious physical injury, we may provide information to law enforcement without formal legal process. During 2024, we received 4 emergency requests and honored 3 after careful review.

Platform Statistics

General operational metrics for transparency:

User Base 2024

  • Total registered users: 48,723
  • Active monthly users: 12,847
  • New user registrations: 15,294
  • User account closures: 3,186

Content Statistics

  • Total workshops hosted: 1,847
  • Total assignments created: 23,461
  • User-generated content items: 187,294
  • Average daily active sessions: 3,247

Changes and Updates

This Transparency Report is updated regularly to reflect current practices and statistics. We publish updated reports annually, with interim updates for significant changes or incidents.

Notification of Updates

When we update this report, we:

  • Update the revision date at the top of this page
  • Notify users via email for material changes
  • Maintain an archive of previous versions
  • Highlight significant changes in our communications

Independent Audits

We undergo regular independent security and privacy audits to verify our practices:

  • Annual security assessments by certified third parties
  • Privacy compliance reviews
  • Infrastructure and application security testing
  • Data handling and retention audits

Audit results inform our ongoing improvements and are considered in our transparency reporting.

Commitment to Improvement

We continuously work to enhance our transparency and accountability:

  • Expanding the scope and detail of our reporting
  • Improving user notification processes
  • Enhancing data protection technologies
  • Strengthening our response to user rights requests
  • Engaging with privacy advocacy organizations
  • Participating in industry transparency initiatives

Questions and Feedback

We welcome questions, concerns, or feedback regarding this Transparency Report or our practices. Users can contact us through the following channels:

  • Email: support@jordakslevu.com
  • Phone: +380505799396
  • Address: Poltavs'ka St, Zaporizhzhia, Zaporizhia Oblast, Ukraine, 69061

This Transparency Report represents our commitment to operating openly and maintaining the trust of our community. We will continue to provide regular updates and maintain the highest standards of transparency and accountability.